Student Satisfaction Survey Results

In August 2009 we conducted a survey of our students. We asked for feedback on:

• Overall satisfaction
• Course materials
• Student support
• The enrolment process
• Assignments
• Assignment marking & feedback

We had a huge amount of positive feedback that brought a tear to the eye, but first let's address what we learnt from our students feedback:

What Our Students Have Told Us To Work On

We had comments about spelling mistakes, poor grammer, punctuation, and formatting of our course materials.

We are embarrassed about that and we will re-double our efforts to correct the errors.

However, it won't change over night, it will take time.

To current students and prospective students we ask you to bear with us and look beyond the errors and focus on the knowledge you can gain by studying the pages.

230 Examples of the Positive Feedback We Received

Here are 3 of the questions we asked, and 230 responses:

• Q: "What comments do you have about Student Support?" 50 Responses
• Q: "Apart from learning about Management, how else has the programme helped you? What have you done since joining the programme that you would not have considered before?" 143 Responses
• Q: "What are your employment opportunities?" 37 Responses

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Q: "What comments do you have about Student Support?"

As you can see by the following 50 responses, our students are well supported:

1. Lorayne is fantastic, helpful and very understanding
2. I have found Student Support to be really supportive, friendly and extremely efficient. You're doing a great job guys :-)
3. Lorayne Baker has been very helpful right from when I start the programme. Thank you:-)
4. Emails are answered very quickly
5. Very Good. I had not expected this high level of support when I thought of joining this course. But yeah, was great.
6. Found support always able to answer my queries. Thank you for your help.
7. I am only on my second workbook, so I haven't had much contact with Student Support yet, but the little I have had has been great!
8. Have only just started the programme so I don't have much to comment on except so far so good no problems with support, seem friendly and I look forward to using the user friendly approach in the near future until my papers are complete.
9. This has to be the best service
10. Would just like to say the student support is awesome! I haven't really needed to use them much but I like that Lorayne sends emails every now and again with updates etc.
11. Easy to email and get information, very helpful
12. Always found any questions I had were answered quickly and effectively, and often information was sent to me from other people's questions which was of great help to me.
13. Student support is professional. If I want to ask something, I get an answer straight away, and the response is very friendly you wouldn't hesitate to ask for more questions. I could call in any time about any inquiry and they are always there to answer. Very prompt and very courteous.
14. Lorayne is fantastic - very approachable and understanding
15. Very friendly
16. Lorayne is great!!!
17. so far wonderful, I'm glad to have signed up
18. Lorayne is great, and has promptly replied to my emails.
19. Lorayne is really lovely, and I have found her to be very quick in replying to any questions I have
20. Lorayne is always friendly and helpful. her comments re the marking of the assignments are appreciated and constructive.
21. Lorayne always replies to my emails promptly - great reassurance having this available when you're "stuck"
22. Lorayne is very supportive and very professional. I like her sensitiveness and honesty and also that personal touch in her emails to us. She is a wonderful coordinator and I believe she helped in the learning process by her encouragement and support.
23. Student Support has been very understanding and extremely helpful.
24. It was fantastic to receive extensions due to personal reasons
25. I have found student support are really supportive and do show a great deal of respect to students, I find email is a great tool to keep in contact and ask questions because its more flexible and I don't feel too ashamed when I ask a basic question that i may not understand
26. If I do day shifts its hard to get anything done on my assignments because if i do work in the afternoon after work hours then I wouldn't get a reply till the next day.
27. Appreciate the understanding and flexibility.
28. Lorayne is a great support person.
29. Due to only just beginning my first course I have not had enough experience to make a comment
30. Absolutely amazing support, best i have ever received when doing tertiary study!
31. Lorayne is always very fast to answer any queries I have had and is always kind, positive and lovely.
32. Lorayne is awesome
33. Fantastic and understanding of life's pressures, I have been treated with the utmost respect when i have had a lot on my plate and have been unable to meet deadlines. thanks
34. Have only been involved for 1 month, so early days yet
35. I work full time, therefore I study 'after hours' which is the whole point of distance learning. Having student support easily accessible during normal working hours is of no use to me, I need it after hours.
36. I would very much like to comment, to say that I think Lorayne Baker provides brilliant student support. She is unfailingly helpful and knows just when to encourage you when your confidence or enthusiasm is starting to wane. Lorayne is a credit to the business management programme.
37. I have only contacted student support a few times, once by phone, the rest was email, both times were followed up within an hour.
38. Lorayne is a lovely lady to deal with and I have no hesitation in asking questions etc if need be.
39. Big thanks to Lorayne especially for such great service, always there when ever you need her help. Thanks :-)
40. Student support was great and always available when needed.
41. I found the response to always be very efficient, friendly and in most cases answered my questions. Just had to make sure to word my question well.
42. Lorayne was easy to contact and she made a genuine effort to email back in very good time.
43. I have noticed that assignments sometimes get lost after being sent, although they have been responded to.
44. The response is very efficient!
45. Lorayne has been amazing - a totally understanding person who is so helpful and always ready to listen.
46. When prompt to reply to Emails and phone Calls
47. Don't think I could ask for more. Student support is frequent, informative and friendly.
48. keep up the good work
49. The support is great, Lorayne always gets back to you in good time.
50. Most of my support is via email. I ask a question and always get an answer. Have felt I have been able to develop a positive relationship with support, ie Lorayne.

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Q: "Apart from learning about Management, how else has the programme helped you? What have you done since joining the programme that you would not have considered before?"

Do you have similar goals to those mentioned in the following 143 Responses?:

1. I have definitely gained confidence when engaging in business conversations with my team leaders and managers alike, I feel like I know what they are talking about and can understand where their decisions are coming from, it has also helped me build on the Staff Travel departments success, I now feel that I am running a small business department. I have been more driven to make profit margin and am constantly looking for ways to improve how Staff Travel is run.
2. I am still stuck in my current position. I do not foresee the knowledge and experience being of assistance where I am currently employed. But yeah, overall I think it has certainly increased confidence as well as general management skills.
3. Totally my self esteem, confidence and up-skilling myself. I like the fact of studying from my own pace or available time, just need to manage my time well and have the assignment completed before the due date. I guarantee those who would like to up-skill to take this course, I shared it with my work colleagues and they are willing to follow the same steps I'm heading.
4. I find that the programme is relevant and I can apply it to many issues that occur in everyday life. It has created a better understanding for me of other peoples cultures and they way that they think. I also think it has helped me do grow and develop personally.
5. This course has definitely built my confidence - I no longer doubt my ability to do anything or question myself. I have come away with a more in-depth knowledge of the principles of management which I intend to apply in my everyday life. I have since applied for a management position and have been asked to an interview which is exciting! I have proved it to myself that I CAN do it and am proud I pushed myself to get it done.
6. Programme has helped me become diligent in my study and great sense of accomplishment after each assignment and paper. Have one paper to go so cannot answer the last question yet, thank you.
7. It has really helped me to work out the area I would like to head to next and has also helped me to work out areas within myself that I need to work on to move forward. Thanks Heaps
8. There have been significant synergies with other personal projects that I have ongoing presently. This includes projects with my employer, starting a business, running a Toastmasters area and developing and running training courses in my spare time.
9. I feel more confident to apply for management jobs
10. I have definitely gained some knowledge especially on papers like Law.
11. I know that this course has helped my confidence heaps and has given me an overall knowledge and understanding of what Management is all about. I have applied for a couple of management jobs, waiting on replies. I have also been able to put Human Resources in place for my work place e.g. policies etc. This has been rewarding for me and am able to help my manager do her work more effectively (for however long I will continue to work with her).
12. As stated in a previous question, I am still at the beginning of the programme, so I am still getting settled into it and discovering the benefits I will reap.
13. Time Management and motivation.
14. Have ideas about a different and more lucrative career. Look at management positions in situations vacant. Feel encouraged by good results in assignments thus far.
15. I feel confident about applying for higher roles in my workplace and I see myself improving in what I do and how I do things in the workplace. It boost my confidence levels as I complete the papers as I go along and learn more as I go along with this course. It has given me hope and sense of direction to what I want to achieve and accomplish them without feeling negative about myself.
16. I found that by doing this course I have gained another perspective on business. I am in the process of starting a company and this course gave me the basic foundation in understanding every aspect of a business. I have also taken it upon myself to gain further knowledge by getting supporting books from the library and conducting further research. I look forward to learning more.
17. Having only finished one of the 8 modules, I think it may be a bit early to say but I am really enjoying how this course makes me think about so many of the things that I already know but breaks it down and helps me take a second look. The course is well put together and interesting so I am well satisfied so far.
18. Improve my knowledge
19. From the programme I have gained knowledge, skills and strategies that I can apply to my personal life and my voluntary work where I hold governance and leadership roles. The course is an important feature to have in my CV as I seek to re-enter the work force. The course has offered me the opportunity to undertake some very interesting tasks that I can apply to real situations in my life eg marketing plan to name but one.
20. I have found that I am able to study well and that despite my previous thoughts I am capable of receiving adequate marks
21. I have more confidence in what I do in the workplace.
22. After working in a negative environment I now know what career I am looking for and questions to ask about the company and position I apply for. Also being a lot more confident, positive and motivated with what I am learning I am looking forward to gaining the experience in the work force and applying my knowledge. I feel I can truly make a difference and I haven't even finished my papers. :0)
23. It has helped with general confidence in leading my staff.
24. I am a confident person. The knowledge I have gained has helped me look at questions in a different light and I feel I contribute to discussions on a better level
25. Knowledge
26. I am keen to do my Diploma in Business Management after this course and would love to me able to apply for a CEO or Directors position
27. I have enjoyed the law and small business section and have been able to use this in a real life experience which if I had not done the course i would not have known my legal rights. I did have good management knowledge prior to doing this course but I had nothing on paper to prove my management skills. This course is very interesting and knowledgeable and I am glad that I enrolled in the course and completed it.
28. The course has kept my knowledge up to date as well as providing the confidence that I am on the right track, I have applied for a couple of other positions that I would not have done previously without some of the skills that I could refer to,
29. I have grown in confidence and have picked up things in conversation that I now understand. Yesterday I was approached by a high up boss asking if I am taking management papers and am I interested in changing my role. To which I responded yes, so I am not sure what this means but I am hopeful they are seeing my potential and future with them in a management role.
30. It has enhanced my knowledge of problem solving which I have applied to the workplace, given me knowledge of laws.
31. The programme has helped me to figure out what I want to do with my life. I am forever told by colleagues that I would make a great manager etc and my results for the assignments I have completed so far, have given me that confidence.
32. Has given me further knowledge. Only 2 papers in so no changes yet.
33. Got me back into enhancing my knowledge. I didn't think I would be studying again at my age, but being unemployed has made that happen. Good or bad? Time will tell.
34. The programme has helped me learn about managing finances, importance of good communication and setting goals. These things are not only useful in professional life but also in personal life.
35. I have applied for jobs that involve more experience as I believe this course has already supplied me with large amounts of new knowledge. I have become more confident with my knowledge in the business industry and already believe I can take on a management role.
36. This course has helped a great deal with my personal confidence. I am more confident in resolving conflict issues at work and in my personal life. This has given me the basis for future study. I have a Bachelor of Teaching (early childhood) and I will be moving on to post-graduate course work with far more confidence, looking specifically at evaluation.
37. One: I learn new words and their meanings; Two: I can see when I made mistake on Site Manager position; Three: Now I appreciate manager's role in a company, it is not easy position; When I will be deeper in programme then suppose I will notice much more then at present.
38. When I started the course, I wasn't yet a manager. When I was offered the role, the course assisted me in making decisions and being aware of polices and legislations. When I am in dilemma I go back to the readings the I got form this programme. It is a very good reference for me.
39. It has helped me understand and see things from a managers perspective and not just from an employees perspective. I am considering applying for a management role and will use the knowledge gained in the course when applying for the role.
40. I have improved my communication skills and worked on other weakness i have.
41. I could say that at this stage i start to realize how important it is to get updated on this program especially if there is a mixture of culture in the workplace and you get involved in various tasks, then you enjoy much of the work and then build a stronger relationship with your work-mates. Now I gain more knowledge about proper communication and this program is helping me to become self confident and courageous to face new challenges and improve my work as I go through different experiences each day.
42. I have only completed two assignments, but have noticed I am thinking about situations differently. I seem to have a different understanding of Management and the language that goes with it.
43. It has helped me understand and look more in depth into procedures within my workplace and gain the knowledge and confidence to question things.
44. not sure i have only just started this programme
45. A little to early to tell. I have only just started the 2nd module.
46. Don't have time, too busy studying. Haha!
47. As a student who has not participated in formal learning for some years now, I have improved in my ability to quickly research and sift through loads of relevant information. As a result of the interview assignments, I learned a lot about the company I work for. I share what I am learning with work colleagues and with our company management. Surprisingly management have embraced some of the ideas presented and looked at some areas of weakness (stuff we don't do and should)and opportunities for growth within our company. Since participating in the Management Programme, I have become more confident about my contribution to the company. Now, I would not hesitate to apply for a management role.
48. Has increased my knowledge and made me implement systems in our own business.
49. It is great to be able to apply what I learn at home to work the next day and throughout my employment with tasks & people etc. i can always relate is in some way with my work :) Doing this course gave me the confidence to apply for a different job mid way through my course, so it has had a positive affect from the beginning.
50. I have found it extremely great in learning new skills about management and i feel that when the time comes that i do want to apply for a management position i will be very confident in dealing with a variety of matters.
51. A huge increase in knowledge.
52. My confidence is a lot higher, I have started to look into my writing skills, as they were not great! so thanks to this it has helped me. my knowledge has improved too, and this has helped my confidence.
53. It has boosted my confidence in myself to become a better team leader, and I how stop and listen first to my staff. Also I am less stress because I plan better.
54. Every paper I have covered has been applied to my work and of great assistance in my approach to many issues. A big improvement on my managerial performance has been noted by my Manager and myself.
55. Gained confidence and extra knowledge. Edification of existing role as Business Advisor in the Health Sector
56. I have found that there is support and flexibility when I've requested extensions.
57. Definitely feel more confident with necessary jargon. It's early days for me but I hope to apply for new jobs when I have completed the course.
58. This programme gives me confidence to speak up my opinions in the meeting with other department's manager and management. Gain better knowledge to communicate with my staff and colleagues.
59. It has increased my knowledge in many areas and I have been able to apply them to my work. It has definitely helped me understand how an organisation works
60. Improved my own business dealings with customers through a better understanding of inter-personal dynamics.
61. the programme has taught me to look at different ways to tackle problems and issues at work, which has been really helpful for me, as I have been promoted since starting this course
62. Hard to say at this stage as I have only just started. I has definitely helped my knowledge and thoughts on the whole management process.
63. Helped me to discover myself and my own way of thinking and acting. It has helped me to identify shortfalls in the company I work and where improvements could be made.
64. I shared my learning's from the first paper 'intro to Management' with my C.E.O. and Operations Manager. This has helped for 'common ground' and they have, in return, shared more of their own learning's. I have got now a very interesting position at my work-place with lots of new challenges and responsibilities - not to mention much better pay!
65. The programme has given me reason to read, use and evaluate other material relevant to my job. I use the assignments as an outlet of what I learn from that material. That makes studying more meaningful.
66. It has definitely boosted my confidence and hopefully it will bode me well for a more challenging position within the department once it has been expanded.
67. I am finding the course a good way to be re-introduced to study. I don't find the course hard but it is making me get myself motivated to sit down and actually complete the work. I feel that once I have completed the course I will have more options, work wise.
68. This course has increased my personal knowledge and expanded my computer skills. It has allowed me to make changes that will benefit our business. In my profession I have recently applied for a merit step which I have now received. I am hoping that it may led to a new position when our restructuring occurs in the next couple of years.
69. I have learnt that learning at whatever age is not important. It is about the willingness to learn and to understand the subject. As with everything else it is a journey that you embark on and at some stage come home to with better experience, enjoyment, and wider knowledge that is out there for you to attain if you so wish. I personally did and i enjoyed this journey that seemed to have worked out with my actual working life.
70. Given incentive to get more out of my job
71. The business management programme has provided me with both knowledge and confidence, and I have applied these skills in my employment. I have learnt new ways to communicate in my workplace and have achieved better results.
72. With the great marks I have been getting, it has given me confidence in all areas of my life. A CAN DO attitude. I have just started a hairdressing course at Polytech.
73. One never stops learning. It is good to keep up with the latest jargon, basically the subject matter forces one to look deeply into all aspects of what it takes to become a good manager and also have confidence in all the many stages required for ensuring the business is being conducted in a professional and correct manner.
74. Have read on management before. Had plenty of life experience. This course has helped to put some things into better perspective
75. It has helped me by giving me more confidence when talking to people about certain subjects eg HR, and more knowledge to use. I have moved into a supervisory role since undertaking the course and it has helped me with performance management.
76. The reason I decided to study was because I don't have any formal qualifications and in the current job market I felt it was important to show employers that I had this knowledge. This has helped me feel confident to apply for management type roles
77. Communication skills improve
78. I have a 7 month old son and I thought I was going to struggle really bad with the workload, but it has been really good, it has built up my confidence that I can still work around him. Also I'm learning a lot of great information, and developing skills that will Definitely help me in the future
79. I decided to do this as i wanted to improve my skills, as I wasn't doing anything with my life at the moment, i felt like i had to study a subject.
80. Just good to refresh on things you may have learned some time ago, and some how managed to forget and move away from over time. Excellent content to complete learning and development gaps.
81. I have found aspects of this course so far very interesting and relative to my workplace. This has given me more understanding of the management process and what role a manager plays in the workplace. The knowledge gained will provide me with success for future goals.
82. I have had more than 25 years of administration experience through various industries overseas and abroad. When I came across this programme, I thought I give it a go since I have the time to spare in the evenings. The thing that I really like about this programme is that there is plenty of time given to complete each paper and I do not feel pressured at all. I did have my moments of doubt after I enrolled in the programme but I persevere as I wanted to know whether I could really go through the whole programme. Mighty happy as I have proven to myself that I can still study even though I am past 50 years of age.
83. Its early days but I am already feeling more confident, especially at work. I have learnt a lot and when studying it makes you think about all sorts of situations and how you might handle things differently in the future.
84. As I have just started this course it will boost my confidence in my ability to apply for a management position within my company and to be successful in that application once I have completed the course. Once this has been achieved it will be the first time a female manager has been in this company as it is a male dominated company.
85. Applied for management roles, i have increased confidence i can do it!
86. Applied for new occupation.
87. Management programme has confirmed a lot that I did know in the past and has given me a lot more confidence in returning to the workforce, I was at my last job for 4years before i became a stay at home mum on a dairy farm (big change from the city) it gives me something to be proud of as I progress through. Since joining the management programme I have taken a more active role in offering advice to my partner who is currently managing a dairy farm, a lot can be applied he is also learning from advice i give. Thanks
88. Increased my confidence and inspired me towards further study. I will be applying for a job on completion of this course however will continue to study on a part time basis as I have enjoyed this course greatly.
89. Only recently started the course. Have learnt a lot already and have found it challenging - I find I need to spend more than the required time I was advised I would need. Mostly personal achievement although there is the possibility of a Managers position in the pipeline.
90. It has boosted my knowledge but above all it has given me a tremendous boost to my confidence. Being a 40-something year old, it is nice to achieve another step in the right direction, even if a little later than intended and it is really good to know that its never too late to learn (and still have enough brain-cells to do it!)
91. The program has helped broaden my knowledge of the many facets of management so in that regard it is a success. I am yet to see a tangible benefit in undertaking the course. As an experienced manager I would not suggest that it has increased confidence or the like but it has confirmed that management is where I want to drive my career.
92. It has given me the confidence that i am capable of management.
93. I was already in a position of assistant manager, but have become more confident with knowledge and understanding of certain areas in the business. this has helped me a lot and my manager has let me take on certain projects related to the studies. e.g. organizing some events over our quieter season rather than close for 4 weeks!! has been awesome
94. The management course has help boast my confidence and knowledge. Giving me the chance to learn new things by being able to have the resources and support without having to take time out and go to classes.
95. Knowledge
96. My confidence has increased and my understanding of some topics has increased greatly. I would like to think that my knowledge has increased. I am nervous about the thought of applying for a Management Role as I am still unsure what kinds of roles I could expect to be successful in. Perhaps further details of this could be made available at the end of the course.
97. I'm too busy with my life, my new home, my new job, and study to be looking to bring something else into my life at the moment! Once achieving a successful NZIM Cert, THEN I'll be able to look forward to getting back into the Management work place.
98. I've been able to use the knowledge I have thus far gained to go into a job interview with confidence and new-found skills. I even asked for a much higher salary that I expected to receive and cited reasons that I was worth that level of pay. To my surprise, the job was offered and the starting pay was only $1k per annum lower than I had told them I expected.
99. Definitely my confidence has risen with work and home. I am now interested in a larger diversity of topics which I would not normally take time with because I am learning about it, understanding it instead of just hearing about it. I have the confidence to apply for management roles and excited to put my new found skills to the test.
100. It has helped to gain qualifications in skill areas that are used in my everyday job, and provides the qualifications to apply for other jobs that require these skills.
101. This course has given me a lot more confidence and my manager is now training me in some of his work, which I feel is a bonus
102. I have continued with my study for now so that in the hope that i gain my certificate i ca add it to my CV when I apply for any jobs
103. The paper on problem solving was a big help as well as the one on Communication, it was really interesting looking at all the different ways of communicating and then afterwards recognizing these ways in other people around the place.
104. The confidence in understanding business from a basic level has opened up a wide range of opportunities for myself. People are interested in how I am succeeding in the course, they are gaining more confidence in me every day and that's just based on my results alone. So far I've had offers to manage three different businesses as well as gain many different business ideas of my own. Finishing this course will enable me to make a more informed decision to where I would like to start business as a manager. It's a great course.
105. Since starting the programme I have started my own business and am currently in the process of marketing. I have found that the information in the course is very relevant to my new business and it also helps me to improve my husbands current business. I think that If I had not applied for the course I would not have started my own business and would probably be working in a dead end job and very unhappy!
106. Increased confidence and better time management.
107. Adventure education Business Management course has definitely helped me feel more confident in my current job. Although I am not currently in a Managers position, I feel higher skilled to be able to apply for a supervisory or managers role when a position arises. To be able to complete this course by correspondence while still working full time has allowed me to up skill without becoming a full-time student and missing out on earning money at the same time.
108. Having the confidence has been a big lack in my future career goals and just being able to have the knowledge to add to a new job and a future job is great it really helps with my confidence levels and I have looked at working my way up to one day being able to step up to management role in my workplace and using the skills I have learnt from this course in to the day to day of my job. I now speak with confidence, I am able to take some of what I have learnt to my meetings, to my one on one time at work and just sharing what I have study.
109. Added confidence when performing my duties as admin/bookkeeper for family construction company + more confidence and know how in dealing with clients and their requests.
110. It has allowed me to complete professional reports to a good standard. It has also helped me to pay attention to all documents at work and understand what is required better
111. The programme helped me gain additional knowledge that I can apply in the work place within my management role.
112. As I have only joined with AEN I really don't have any further comments to make as yet.
113. Formal Knowledge of the role that I was employed in.
114. I have become a business partner and also have a lot more confidence
115. I gained a lot of knowledge that I put into practice at work. The material is very helpful and raises your level of self confidence.
116. Has helped with organisational skills and time management
117. I have learned more about different aspects of Management, including some theory and history which were helpful and important
118. Feeling more confident to perhaps attempt other courses realising that I may not be as stupid as I thought I was
119. The communication paper has been great! It gave me more confidence in an area i needed a lot of improvement in. I applied for this course shortly after accepting a management role, so it has been great to put a lot of the course content into practice. It has also been difficult learning a new job and then come home and do some study as well as having two young children. But i guess that's what a manager is all about. Juggling everything all at once.....
120. Communication has improved - applied for jobs with confidence.
121. It was like a bridging course in that I haven't studied in many years so this gave me a chance to find my feet.
122. I have questioned the lack of planning within the company and I am more confident questioning the way things are done 'just because that's the way they have always been done'. I have applied for two management roles and hope to have the second job offer by the end of the week :). To be selected as one of the top 10% of applicants for the role is a great confidence boost. Prospective employers have a very positive attitude towards applicants that are actively participating in lifelong learning.
123. Joining the programme has helped me begin to feel confident about returning to paid employment sooner rather than later and not continuing to rely on my self-employment.
124. It's very empowering to educate yourself on topics you would otherwise know nothing about. What you learn can be applied not only at work but in your personal life as well. Doing the course has really boosted my own self confidence and as I am part way through it's given me a goal to achieve over this year. Its a real positive that I will be able to apply for more senior positions in the future.
125. It has helped me to focus; I feel it has enhanced my way of thinking.
126. Def has helped my confidence and once course is completed I will have no worries as to applying for business positions which I otherwise would not have dreamed to.
127. It has helped me to be able to organise my staff better. So far I have more confidence in my abilities on how to manage my staff and other issues in the workplace. I am also starting my own business and it is helping me to understand how to go about things and what areas I need to learn more of.
128. That I can get back into study again and achieve well. I may look at doing even further study.
129. Updated/Enriched my knowledge on management, under NZ setting, resulting to confidence in doing my work and in relating to others within the workplace.
130. No I still don't have the confidence to apply for a management role. However, doing the course has proven to my employer that I am keen to learn still and that I have received amazing results. For my own self, it has been a huge learning curve - having not studied really since I left high school when I was 17 - am now 53. I have recommended the course to others.
131. Perhaps look at systems and methods used and suggest changes and improvements in a analytical manner at companies I work at on a contract basis.
132. I am looking forward to completing this management course, only to gain more qualification. I feel euphoric at the prospect of thinking I could actually consider applying for that management role. However I still don't believe it. Yes its true the course is doing wonders for my self esteem, confidence value and knowledge.
133. Makes me think a lot more about the management process
134. Yes, I have applied for a manager's position. Although I have held managerial positions before they always had other titles HOD, Chief Medical Laboratory Technologist, Principal Technologist, etc., but never Laboratory Manager. The programme has provided me with a lot more information that I have been able to apply.
135. It has encouraged me to think outside the square and understand there are many ways to reach the same finishing point. I got a management job and find myself looking back at the notes to better understand the workers on the factory floor, the salespeople, office staff and other management. The hardest part was accepting that I can't do everything and realising that they are being paid to do a job that they are good at and giving them enough scope to do so. As long as we end up achieving what is required of us after all that is how we will be judged.
136. Studying of management certainly gives me confidence to increase my performance. Since starting this program I am at the same time training as a supervisor in my company. Because of this program the head of my department has already at times entrusted me with management of department in his absence
137. Nothing its recession time just happy to have a job!!!!!!!!!
138. I have gained a lot more confidence in the choices i make. i feal i now have gained a new patience allowing me to access situations in more dept.
139. The programme is giving me the qualifications edge when i decide to apply for management positions
140. Has given me personal confidence in myself, makes me feel successful and like I can contribute to society better.
141. As I am already in a job that i have worked for, the management course has helped my time management skill as well as achieving higher results in my job.
142. So far I have done well with the assignments, and this has given a huge boost to my confidence. I wasn't sure I could do it as I struggled at school. Who knows where this course will take me, I am happy at my job for the time being, but it is great to be gaining the knowledge and confidence to move either within the same organisation or to a new one in the future.
143. My study time management was shocking; with the odd shake-up from Support it had no choice but improve. High school for me was 30+ years ago so getting back into study mode was really hard for me; this programme has given me the confidence to do more studies. Doing the programme has helped me re-set my goals. I have another 15 years or so of work life left, by the end of the year I will make my career change. The skills from the programme and the fact that I can prove I'm doing studies will ensure my goals are achieved.

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Q: "What are your employment opportunities?"

Do you have similar employment goals to the following 37 responses?

1. I need this qualification as my back up as what I have on my CV is work experiences from all these years but don’t have the qualification.
2. Happy where I am just did it for more knowledge
3. Will apply and see
4. I may apply for a higher level management role.
5. Start my own business in the near future (long term goal)
6. Re-entering the work force
7. Further study
8. Supervisor/Assistant Manager
9. I am going to open my own business
10. Might start my own business
11. I intend to use it to get back into the workforce
12. Edifies existing role
13. Will go for a team leader position if the opportunity arises
14. Supervisory role
15. I will continue in my current position and consider applying for management jobs in the future
16. If a management position comes up I will consider applying
17. Once I have become a qualified hairdresser, I plan to own and manage my own salon
18. Opens doors
19. Self employed
20. Hope to climb the ladder within the company I am currently with
21. I am currently on a 12 month fixed term contract and this will help me feel confident to apply for management roles
22. When returning to work I will have a wider opportunity to select from with this skill
23. Start up a business
24. I may look at doing the diploma before I apply for a management role, but I have not made a decision on that yet.
25. This course has been excellent; it has definitely helped give me a better understanding of management
26. With this qualification it will help me in my current business, by learning the skills required for management
27. This course is for my personal education
28. I have already applied for management roles
29. Will use it in the future to get a management role
30. Further study on management
31. I may be offered a management role very soon.
32. Hope this will lead to better Management Practices of my company. as I am self employed
33. I will apply for a management role, but is a certificate enough?
34. Further own business
35. Just starting out in a role which requires me to have management responsibilities i.e. staff management, planning, etc.
36. The option to take an opportunity at a later date
37. Will make a career change with qualification

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