Paper Descriptions

All papers are the equivalent of 10 credits.

1. Introduction to Management [805]
2. Workplace Communication [812]
3. Problem Solving and Decision Making [819]
4. Human Resources II – Personal Practice [809]
5. Introduction to Marketing [802]
6. Introduction to Financial Services [807]
7. Law and Small Business [854]
8. Enterprise Research Project [836]

Introduction to Management [805]

It is a core paper for the NZIM Certificate in Management and a compulsory paper for the NZIM Certificate in Management.

Purpose: Students will be able to describe and analyse basic management concepts as they are practiced in New Zealand workplaces.

Outcomes:
Students will gain the following knowledge:

• Management functions, roles and styles
  
• Terminology relating to management in typical workplaces
  
• Processes for various management functions: planning, organizing, leading, controlling
  
• How to apply the functions of management in a New Zealand workplace.
  
• Students will gain the following skills:
  
• Identify factors leading to effective management
  
• Identify effective management styles, skills and practices
  
• Analyse effectiveness of management practices
  
• Apply management principles to a variety of workplace scenarios.

Introduction to Marketing [802]

Purpose: Students will be able to apply marketing principles in the production of a marketing plan for a relevant product.

Outcomes:
Students will gain the following knowledge:

• Core marketing concepts
• Environmental factors affecting marketing decisions
• The nature of the marketing process
• Elements of the marketing mix
• Requirements for an effective marketing plan
• Internal marketing elements
• How marketing can be used as a planning and management tool

Students will gain the following skills:

• Analysis of a marketing environment
• Development of a marketing strategy
• Segment the market
• Target the market
• Position in the market
• Development of a marketing mix for a product or service
• Preparation of a marketing plan
• Evaluation of a marketing plan

Introduction to Financial Services [807]

Purpose: Students will develop financial management skills relevant for their personal life and/or for their workplace.

Outcomes:
Students will gain the following knowledge:

• Ways of obtaining income
• Banking processes and products
  
• Ways of investing
  
• Insurance risk, protection and products
  
• Purposes, rights and obligations regarding taxation
  
• Budgeting concepts and processes
  
• Consumer rights relating to financial services
  
• How to develop a financial plan
  

Students will gain the following skills:

• Evaluate personal life prospects and make informed financial decisions
  
• Identify opportunities for savings and investment
  
• Identify insurance risks and related insurance products
  
• Complete tax returns
  
• Use banks and other financial service providers
  
• Develop a financial plan
  
• Prepare budgets
  
• Manage personal finances
  

Human Resources II: Personnel Practice [809]

Purpose: Students will be able to analyse human resource management in a typical New Zealand workplace.

Outcomes:
Students will gain the following knowledge:

• Human resource management functions and procedures
  
• Terminology of human resource management
  
• Processes for various functions of human resource, management:
• administrative, staffing,
  
• performance management, development, reward functions.
  
• How human resources functions are applied in a New Zealand workplace.
  

Students will gain the following skills:

• Identify factors leading to effective human resource management
  
• Identify effective human resource management practices
  
• Analyse effectiveness of human resource management practices
  
• Apply human resources management principles in a variety of workplace scenarios.
  

Workplace Communication [812]

Purpose: Students will be able to demonstrate effective communication skills appropriate for the workplace.

Outcomes:
Students will gain the following knowledge:

• Communication concepts
  
• Formal and informal communication structures
  
• Communication environments
  
• Workplace communication formats and protocols.

Students will gain the following skills:

• Analyse communication in personal and workplace situations
  
• Identify forms of communication appropriate for workplace situations
  
• Use a variety of appropriate verbal and non-verbal communication techniques
  
• Critically reflect on their personal and workplace communication approaches.
  

Problem Solving and Decision Making [819]

Purpose: Students will be able to demonstrate effective problem solving and decision making skills for personal and workplace situations.

Outcomes:
Students will gain the following knowledge:

• Ways of analysing situations requiring problem solving or decision making.
  
• A range of problem solving strategies which can be applied in personal or workplace situations
  
• A range of decision making strategies which can be applied in personal or workplace situations
  
• Methodologies for critical thinking

Students will gain the following skills:

• Analyse situations requiring problem solving and decision making
  
• Use effective problem solving strategies
  
• Use effective decision making strategies
  
• Critically reflect on their problem solving and decision making approaches
  

Enterprise Research Project [836]

Purpose: Students will develop the skills required to create and operate a small business enterprise. These include the operational skills involved in planning, marketing, production, finance, personnel and training, together with the people skills involved in problem solving, working as a team, communication, time management and decision making.

Outcomes:
Students will gain the following knowledge:

• Operation of a small business enterprise
  
• Relationships and communication processes within an enterprise
  
• Relationships between components of an enterprise
  
• Meeting procedures
  
• Purposes and procedures of record keeping
  
• Legal requirements for running an enterprise
  
• Processes of liquidation
  
• Processes for reporting company performance
  

Students will gain the following skills:

• Work effectively in a team
• Solve problems, make decisions, manage time, resolve conflicts and communicate effectively
• Participate in:
  • business plan preparation
  • producing and marketing a product
  • writing a prospectus
  • running meetings
  • budgeting & raising capital
  • writing reports
  • maintaining records

Note: You may be paired with someone in another city for the group assignment portion of this paper, therefore expect to communicate via email and telephone.

Law and Small Business [854]

Purpose: Students will develop understanding of the legal framework applying to the business sector in New Zealand, especially as it relates to the operations of small businesses.

Outcomes:
Students will gain the following knowledge:

• The nature and sources of legal rules
  
• The relationship between law and ethics
  
• The business implications of the differences between civil and criminal law
  
• Processes for resolving disputes
  
• The nature of legal contracts
  
• The importance of commercial law applicable to small business
  
• Legal requirements and restrictions to small business operation
  
• Rights and obligations of traders, consumers and competitors
  

Students will gain the following skills:

• Analyse legal issues relating to small businesses
• Analyse legal contracts relating to small businesses
• Determine legal courses of action relating to small businesses
• Apply understanding of law to real and simulated workplace situations