Enrolling now -  Apply here


NZ Certificate in Business (First Line Management) - Level 4 - General


Want to be a great leader, not just a good one?

Develop the skills and confidence to inspire, motivate and lead with this FREE online Level 4 programme.

The New Zealand Certificate in Business (First Line Management) (Level 4) will fire-up your management career, equipping you with the tools you need to manage high performing teams and achieve organisational goals. Gain practical experience by applying learning to real or simulated business scenarios and build the confidence to transfer these skills into your workplace.

Master the art of:

  • Effective Team Leadership
  • Achieving Business Objectives
  • Operations Management
  • Team Management

Study online, in your own time, and learn from inspirational tutors with years of leadership and management experience. Whether you work for yourself, an established business or your local sports club, this nationally recognised qualification will take you from supervisor to gifted leader in just 17 weeks (full-time) or 34 weeks (part-time).

If you are serious about building a career in management, make the most of your downtime and enrol now for this free course. Upskill while you work and beat your colleagues to the top of that career ladder.

There are no classes to attend, and no exams. You just need to commit to approximately 18 hours per week to study part-time, or 35 hours per week full-time. This programme is the ideal launchpad for supervisors, team leaders, or anyone wanting to advance their career.

So what are you waiting for?


Quick facts

  • Build effective leadership and team management skills
  • Learn how to successfully manage operations and achieve outstanding team objectives
  • Study where you want, when you want
  • This is a 60 credit NZQA approved qualification
  • The programme consists of 4 courses, each worth 15 credits
  • Study part-time (approximately 18 hours per week) or full-time (approximately 35 hours per week)
  • A 17-week (full-time) or 34-week (part-time) study plan and assignment schedule will be set for you
  • We make your study journey fast and easy, with support online via Canvas, email, and free phone

Is this qualification for you?

  • YES, if you are a team leader and want to get a qualification to recognise your skills 
  • YES, if you are an aspiring or first-time leader and looking to upskill
  • YES, if you don’t want to stop work and need to upskill in your own time



Effective Team Leadership


Achieving Business Objectives


Operations Management


Team Management


Effective Team Leadership (FLM401)

  • 15 credits
  • Level 4

Learn how to:

  • Develop team strategies that achieve business objectives and sustain relationships
  • Demonstrate leadership behaviours appropriate to the internal and external needs of the business, and lead a team through operational objectives

Achieving Business Objectives (FLM402)

  • 15 credits
  • Level 4

Learn how to:

  • Manage workflows and teams effectively to achieve set goals on time, to budget, and fit for purpose.
  • Present strategies that enhance team motivation, communication, and contribute to high performing teams
  • Identify opportunities to enhance operational objectives through team diversity and inclusiveness

Operations Management (FLM403)

  • 15 credits
  • Level 4

Learn how to:

  • Identify operational strategies to manage agreed workflows - including monitoring, review and improvement to enhance team performance and productivity
  • Manage workflows and teams effectively to achieve set goals on time, to budget, and fit for purpose
  • Assess poor team performance and follow an appropriate feedback process that motivates a team to do better
  • Explore ways to grow effective, professional team leadership in changing environments

Team Management (FLM404)

  • 15 credits
  • Level 4

Learn how to:

  • Manage operational workflows by demonstrating skills and approaches that motivate and manage conflict
  • Identify team behaviours and propose mitigation strategies that sustain and promote a productive workplace

Awards and Qualifications

This programme contains the following qualifications: 

* NZ Certificate in Business (First Line Management) (Level 4)

Each course successfully completed will be recognised and recorded as individual achievements in your Aspire2 student record of learning. Successful completion of all four courses is required to gain the NZ Certificate in Business (First Line Management) (Level 4).

Entry Requirements

You need to be aged 16 or older, and have NCEA Level 2 or the equivalent including:

  • Minimum of 10 numeracy and 10 literacy credits at Level 1 or higher on the Directory of Assessment Standards; and
  • 60 credits at Level 2 or above with at least 12 credits in each of three subjects including a minimum of 8 credits at Level 2 or higher in English or Te Reo Māori

Provisional Entry

If you are aged 20 or older and don’t meet the minimum entry requirements, you will be eligible for enrolment if your educational, work or life experience indicates you have a reasonable likelihood of success.

If you are under 20 and do not meet the entry requirements, you may be eligible to enrol in exceptional circumstances, at the discretion of the School of Business Manager.

Student Fees & Allowances

If you are a New Zealand citizen or permanent resident over 18 years old, or a citizen of Australia, Cook Islands, Niue or Tokelau, this course is FREE! Student Allowances are available for both full-time and part-time study.


This qualification is assessed using competency-based assessments. There are no exams.

Recognition of Qualification

The NZ Certificate in Business (First Line Management) (Level 4) has been approved and accredited by NZQA.

Successfully complete this programme and you can staircase onto our NZ Diploma in Business (Level 5) which leads into management degrees at other tertiary institutes.


This online programme gives you the flexibility to study anywhere, anytime, full-time or part-time.

The full-time programme takes 17 weeks to complete and requires approximately 35 hours of study per week. Those studying part-time will complete their course in 34 weeks, with approximately 18 hours of study each week.

Course Start Dates

Business Management Programme has set start dates for this course which will be supplied. When you enrol you will get to choose which intake you wish to start on and your enrolment will be processed based on this.

Other Course Requirements

All of the necessary materials you need to successfully complete your assessments will be available through the online platform, Canvas. For some assessments, you may want to do additional research through textbooks or the internet, but you won’t be required to purchase textbooks. You must have access to a computer, a reliable internet connection, and email (preferably with Microsoft Office or compatible programme).

Enrolment process

Our enrolment process is quick and easy.

  • 1

    Once you have decided on a course and checked you meet the entry criteria fill in our online form.

  • 2
    Await Confirmation

    We will send you an email within 3 working days to let you know we are processing your application and to touch base if we need any further info

  • 3

    We will send you an email of acceptance and your offer of placement which we need you to sign and send back to us

  • 4
    After approval

    You will receive an email with your course and login details so you can get started!

Apply Now for the NZ Certificate in Business (First Line Management) - Level 4

What our former students say

See all success stories