Exceptional Team Leadership – Free online studies

NZ Certificate in Business (Level 4, First Line Management)

About this FREE course

Want to be a great leader, not just a good one? Develop the skills and confidence to inspire, motivate and lead with this free online programme.

The New Zealand Certificate in Business (First Line Management)(Level 4) will fire up your management career, equipping you with the tools you need to manage high performing teams and achieve organizational goals. Gain practical experience in real or simulated business scenarios and build the confidence to transfer these skills into your workplace.

The Essentials

Upcoming Intakes:

17 April 2023

22 May 2023 (PT only)


No fees for NZ Citizens and

Permanent Residents

No hidden costs


Level 4 Studies

Worth a total of 60 NZQA Credits


19 Weeks Full-Time

(35-40 hours weekly)


38 Weeks Part-Time

(15-20 hours weekly)

Programme Content

This NZQA recognised programme consists of 4 courses which are each worth 15 credits. Below is a list of all modules covered:

  • Effective Team Leadership
  • Achieving Business Objectives
  • Operations Management
  • Team Management


  • Leadership & Communication
  • Managing Yourself & Others
  • Leadership Effectiveness
  • Finding the Best Team
  • Professional, Ethical, Social & Cultural Behaviour
  • Policies & Legislation


  • Doing Business in New Zealand

  • Achieving Team Objectives

  • Motivation & Teams

  • Managing Stakeholder Relationships

  • Leadership Styles for Different Environments
  • Team Diversity & Inclusiveness


  • Strategy & Planning

  • Manage Workflow

  • Assess Performances

  • Evaluate & Progress

  • Leading a Change


  • Team Motivation

  • Conflict in the Workplace

  • Evaluating Behaviors

  • Managing Relationships

  • Productive Workplace Environment

  • Mentoring and Coaching

Course Details

Through completion of the programme graduates will be able to:

Technical knowledge and skills

  • Manage work flows in an operational context to achieve team objectives.
  • Assess against agreed criteria and respond appropriately to achieve operational objectives.

People skills

  • Motivate and involve a team to achieve the team’s objectives and contribute to the entity’s objectives.
  • Communicate to develop relationships with team members and stakeholders.
  • Manage relationships within a team to sustain a productive workplace environment.
  • Promote an inclusive environment to value diversity for positive performance for the entity.

Affective skills

  • Demonstrate professional and ethical behaviour, in a socially and culturally appropriate manner in leading a team.

Business environment

  • Adapt leadership styles for effectiveness in different environments.
  • Comply with internal policies, legislation and other external requirements for the entity.

Education Pathway

This qualification builds on from:

  • New Zealand Certificate in Business (Administration and Technology) (Level 3) [Ref: 2452]
  • New Zealand Certificate in Business (Introduction  to Team  Leadership) (Level 3) [Ref: 2453]
  • New Zealand  Certificate  in  Business  (Introduction  to  Small  Business)  (Level  3)  [Ref: 2454].

Graduates of this qualification may progress to:

  • New Zealand  Diploma  in  Business  (with  strands  in  Accounting,  Administration  and Technology,  Leadership  and  Management,  and  Project  Management)  (Level  5)  [Ref: 2459]
  • New Zealand  Diploma  in  Business  (with  strands  in  Accounting,  Administration  and Technology, Leadership and Management, and Māori Business and Management) (Level 6) [Ref: 2460]
  • Other relevant industry qualifications.

Employment Pathway

Graduates of  this  qualification  will  have  the  skills  and  knowledge  to  work  as  a  first  line manager with responsibility for the performance of others, in a business entity.

  • Students must be 16 years of age
  • Students will be required to have NCEA Level 2 or the equivalent, this includes:
    • Minimum of 10 numeracy and 10 literacy credits at Level one or higher on the Directory of Assessment Standards; and
    • 60 credits at Level two or above with at least 12 credits in each of three subjects including a minimum of 8 credits at Level 2 or higher in English or Te Reo Māori;
  • Provisional Entry
    • Students who  have  attained  the  age  of  20  years  and  do  not  hold  the  minimum  entry requirements for a programme will be eligible to be enrolled as a student where their previous educational, work or life experience indicates they have a reasonable likelihood of success.
    • Students who  have  not  attained  the  age  of  20  years  and  do  not  hold  the  required minimum  entry  requirements  for  a  programme  may  also  be  eligible  to  enrol  in exceptional  circumstances.  Such decisions will be made by the School of Business Manager.
  • Students must be residing in New Zealand for the duration of their studies
  • This programme is only available to New Zealand and Australian Citizens and New Zealand Permanent Residents.

All of the necessary materials required to successfully complete assessments will be available through the learning platform.  For some assessments, you may like to do additional research through textbooks or the internet, however you won’t be required to purchase textbooks. You must have access to a computer, a reliable internet connection, and email (preferably with Microsoft Office or compatible programme).

Where transfer of credit for previous study is being applied for, the Recognition of Prior Learning (RPL) Form must be submitted at least four weeks prior to the Semester start date.

See the Recognition of Prior Learning section for full RPL criteria and details on how to undertake an application.

The majority of your learning will be based from home, using online materials. Assessments will be a combination of online quizzes and written assessments.

Have a question? Call us on 0508 626 243

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