Exceptional Team Leadership Course

NZ Certificate in Business (Level 4, First Line Management)

About this FREE course

Do you want to be a great leader, not just a good one?

Enrol this Oct – It’s your last chance to study in 2023!

Elevate your leadership and management game with our online level 4 programme! Master adapting to different workplace environments and dynamics, effective communication, and culturally appropriate leadership. Gain the confidence to inspire, motivate, and lead a diverse team to success.

Enroll now and become the exceptional leader you were meant to be!

The Essentials

Final 2023 Intake Starts:

16 October 2023 (PT and FT)


No fees for NZ & AUS Citizens & Residents


Level 4 Studies Worth a total of 60 Credits

Study Type Options:

19 Weeks Full-Time (35 hours weekly) OR 38 Weeks Part-Time (15 hours weekly)

Programme Content

This NZQA recognised programme consists of 4 courses which are each worth 15 credits. Below is a list of all modules covered:


  • Business Leadership Styles

  • Applying Leadership Skills

  • Business Communication Skills

  • Communicating with Stakeholders

  • Professional and Ethical Business Behaviour

  • Socially and Culturally Appropriate Business Behaviour


  • Business Workflow Objectives

  • Applying Workflow Objectives to a Process

  • Business Workflow Issues

  • Problem Solving in Business

  • Decision Making and Taking Action

  • Communicating with Management


  • Motivational Theories

  • Business Team Motivation

  • Business Team Culture

  • Workplace Diversity

  • Creating an Inclusive Business Environment


  • Planning Business Workflows

  • Allocating Tasks in the Workflow

  • Monitoring Business Workflows

  • Continuous Improvement

  • Workflow Issues

  • Communicating to Management

Course Details

Through completion of the programme graduates will be able to:

Technical knowledge and skills

  • Manage work flows in an operational context to achieve team objectives.
  • Assess against agreed criteria and respond appropriately to achieve operational objectives.

People skills

  • Motivate and involve a team to achieve the team’s objectives and contribute to the entity’s objectives.
  • Communicate to develop relationships with team members and stakeholders.
  • Manage relationships within a team to sustain a productive workplace environment.
  • Promote an inclusive environment to value diversity for positive performance for the entity.

Affective skills

  • Demonstrate professional and ethical behaviour, in a socially and culturally appropriate manner in leading a team.

Business environment

  • Adapt leadership styles for effectiveness in different environments.
  • Comply with internal policies, legislation and other external requirements for the entity.

Education Pathway

This qualification builds on from:

  • New Zealand Certificate in Business (Administration and Technology) (Level 3) [Ref: 2452]
  • New Zealand Certificate in Business (Introduction  to Team  Leadership) (Level 3) [Ref: 2453]
  • New Zealand  Certificate  in  Business  (Introduction  to  Small  Business)  (Level  3)  [Ref: 2454].

Graduates of this qualification may progress to:

  • New Zealand  Diploma  in  Business  (with  strands  in  Accounting,  Administration  and Technology,  Leadership  and  Management,  and  Project  Management)  (Level  5)  [Ref: 2459]
  • New Zealand  Diploma  in  Business  (with  strands  in  Accounting,  Administration  and Technology, Leadership and Management, and Māori Business and Management) (Level 6) [Ref: 2460]
  • Other relevant industry qualifications.

Employment Pathway

Graduates of  this  qualification  will  have  the  skills  and  knowledge  to  work  as  a  first  line manager with responsibility for the performance of others, in a business entity.

  • Students must be 16 years of age
  • Students will be required to have NCEA Level 2 or the equivalent, this includes:
    • Minimum of 10 numeracy and 10 literacy credits at Level one or higher on the Directory of Assessment Standards; and
    • 60 credits at Level two or above with at least 12 credits in each of three subjects including a minimum of 8 credits at Level 2 or higher in English or Te Reo Māori;
  • Provisional Entry
    • Students who  have  attained  the  age  of  20  years  and  do  not  hold  the  minimum  entry requirements for a programme will be eligible to be enrolled as a student where their previous educational, work or life experience indicates they have a reasonable likelihood of success.
    • Students who  have  not  attained  the  age  of  20  years  and  do  not  hold  the  required minimum  entry  requirements  for  a  programme  may  also  be  eligible  to  enrol  in exceptional  circumstances.  Such decisions will be made by the School of Business Manager.
  • Students must be residing in New Zealand for the duration of their studies
  • This programme is only available to New Zealand & Australian Citizens and Residents.

All of the necessary materials required to successfully complete assessments will be available through the learning platform.  For some assessments, you may like to do additional research through textbooks or the internet, however you won’t be required to purchase textbooks. You must have access to a computer, a reliable internet connection, and email (preferably with Microsoft Office or compatible programme).

Where transfer of credit for previous study is being applied for, the Recognition of Prior Learning (RPL) Form must be submitted at least four weeks prior to the Semester start date.

See the Recognition of Prior Learning section for full RPL criteria and details on how to undertake an application.

The majority of your learning will be based from home, using online materials. Assessments will be a combination of online quizzes and written assessments.

Keen to chat through your options? Call us on 0508 626 243